Technology in the Service of Hospitality
Our hospitality technology consulting service helps hospitality facilities ensure efficient and high-performing operational management.
Automating processes, from sales to distribution, check-in/check-out to room assignment, housekeeping and maintenance, will be the key to sustained success.
We are committed to driving the customized selection of the best technologies and ensuring seamless integration between different systems.
Get ready to discover the future of hospitality with our consulting services.
Hospitality Tech Stack
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The PMS is software for the management of accommodation facilities and residential rental properties.
It provides a centralized computer system for organizing, scheduling, and executing the daily functions and transactions of lodging facilities.
The primary functions are management of reservations, room assignments, check-in and check-out activities, guest registry, billing, etc.
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Revenue Management System is a system used to analyze customer demand to optimize inventory and pricing availability while maximizing revenue growth.
Using the right information, the RMS develops pricing strategies by adjusting the sale of products to the right customer, at the right time, at the right price, and through the right distribution channel.
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Allows customers to check in online and pay for their stay through their smartphone or kiosk on the property. Automates the check-in and check-out process without the assistance of front office staff.
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Customer Relationship management (also known as Central Data Management) collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central, consolidated guest profile.
This enables hotels to carry out measurable marketing and optimal direct sales, as well as cover the entire customer journey and thus support all departments in a hotel.
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Restaurant management software:
Reservation management
Management of the room(s)
Digital Menu
Interfacing with POS and PMS
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The Channel Manager is a tool that allows each room in an accommodation facility to be put up for sale simultaneously on all channels with which the facility is connected.
Prices and availability are updated in real time whenever a reservation is made on one of the channels.
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The Central Reservation Office is a system that allows requests that come in by email and phone to be converted into quotes that can be booked directly online by the customer.
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Allows guests to make payment directly from Smartphone or PC, without having to go through the front desk.
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Software that allows you to organize and keep track of all cleaning and maintenance activities and simplifies interdepartmental communication, improving housekeeping operations and optimizing routine and extraordinary maintenance operations.
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Software, interfaced or not with PMS, that assists organizers in planning, executing, and managing their events such as conferences, exhibitions, festivals, ceremonies, sporting events, etc.
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The Booking Engine is an online booking software, integrated directly into the official website of an accommodation facility.
Through this e-commerce you can sell your units directly without the help of intermediaries.
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Software that enables integrated guest communications management by automating the sending of messages such as: reservation confirmations, selfcheck-ins, pre-stay, in-stay, upselling/cross-selling, online payment, post-stay.
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Centralizes the management of online reviews and provides information on the online reputations of accommodations through statistics and sentiment analysis.
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Smart, keyless and digital access for guests and staff.
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Solution for managing activities related to running a wellness/fitness center.
Reservation management
Inventory records
Employee performance monitoring
Interfacing with PMS
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Automatization and Smart Hospitality
At the request of the property, we performed the analysis to identify the best "tech stack" for the 6532 Smart Hotel in Castione, Ticino, Switzerland.
After identifying the technological architecture, we implemented all systems and their respective integrations to start a fully automated facility. Through the Smartphone, guests can manage their entire customer journey from booking to room access, from payment to check-out.
- The First Design Smart Hotel in Ticino
