Make the fifference with Our Customized Hotel Consulting Services.

With our range of services, we will help you improve operational efficiency, optimize revenue and achieve new levels of profitability. From revenue management strategies to reservations management, from improving the customer journey to implementing cutting-edge technology, our team of experts will guide you to success. Find out now how we can make a difference for your facility and get ready to deliver memorable experiences for your guests. The future of hospitality starts here!

Revenue management consulting for hotels: destination and competitive data analysis, dynamic rates, room inventory management, yield management, monitoring and reporting
  • Conceptualization, implementation and monitoring of revenue management strategy aimed at maximizing revenue and achieving the specific goals of your lodging facility:

    • Target and competitive data analysis

    • Price structure and dynamic tariffs

    • Room inventory management

    • Yield management

    • Monitoring and reporting

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Online image optimization for hotel: consistent digital presence on website, OTA, metasearch and DMO with strategic newsletter marketing campaigns, CPC, Google Ads brand protection, social media management and integrated reporting to increase
  • Online image optimization to have a consistent digital presence across all touchpoints (Website, OTA, Metasearch, DMO, etc...). Strategic design, implementation and monitoring of digital campaigns aimed at pushing direct bookings.

    • Online image

    • Newsletter Marketing

    • Metasearch CPC Campaigns

    • Google Ads Brand Protection

    • Social Media Management

    • Integrated reporting

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Positioning and concept studies for hotels: competitive analysis, market surveys, travel trends, SWOT analysis, and target customer definition for launching or relaunching accommodations
  • Positioning studies aimed at clear and consistent communication of an accommodation facility in a target market or the creation of a new concept launch/relaunch of an accommodation facility:

    • Competitive analysis

    • Market survey

    • Analysis of travel trends

    • Swot analysis

    • Identification of target customers

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Automation and smart hospitality for hotels: implementing technologies for operations, room access, reservation management and customer journey
  • Identification, accompaniment to the selection and implementation of the best technologies for automating repetitive tasks at the operations, room access, reservations and customer journey levels.

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Operations consulting for hotels: operations analysis, procedure development, resource optimization, technology implementation, and staff training to improve efficiency and service quality
  • Consulting and training aimed at supporting and improving the efficiency of operations within a hotel or lodging facility. These services can cover a wide range of areas and activities, with the aim of optimizing internal processes and providing high-quality service to customers.

    • Analysis of operations

    • Development of procedures and protocols

    • Optimization of resources

    • Implementation of technologies

    • Staff training:

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Content creation for hotels: SEO copywriting and newsletters, institutional and social photo shoots, marketing communications consistent with brand identity
  • Content creations for proper product-level marketing communication consistent with corporate brand identity.

    - SEO Copywriting (AI and Human generated)

    - Copywrting Newletter (AI and Human generated)

    - Photoshoting histiuational

    - Social Photoshooting

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Online distribution for hotels: managing and optimizing sales on OTAs, tour operators, wholesalers and GDSs in line with revenue management strategy
  • Optimization and management of online sales on different booking channels (OTA/TO/Wholesalers/GDS) in accordance with the revenue management strategy.
    Thanks to our experience, we are able to adapt to market dynamics and achieve tangible results through a strong and targeted presence on digital channels.

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Hotel and hospitality websites: customer target analysis, design, photo content, booking engine integration, mobile responsiveness, SEO and performance monitoring
  • Design and production of websites specifically for the Hospitality world.

    • Analysis of target customers

    • Planning and design

    • Photography and content

    • Integration of online booking system

    • Mobile responsiveness

    • SEO (Search Engine Optimization)

    • Monitoring and analysis

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Branding for hotels: analysis and research, defining brand strategy, creating visual identity and developing communication materials to differentiate and connect with customers
  • Specialized service to help accommodations develop and improve their brand identity. Branding is a key aspect of a lodging establishment's success, as it helps differentiate from competitors and create an emotional connection with customers.

    • Analysis and research

    • Defining the branding strategy

    • Brand identity creation

    • Development of communication materials

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Hotel technology: selection and implementation of PMS, channel manager, booking engine, CRO, RMS and CRM to optimize operations, online distribution, rate management, automation and customer journey
  • Choosing and implementing the best technologies for operations management, online sales and distribution, rate management, automation, customer journey and catering:

    • PMS

    • Channel Manager

    • Booking Engine

    • CRO

    • RMS

    • CRM

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Real estate and hotel feasibility studies: market analysis, location assessment, financial analysis, guest needs study, target customer identification, business plan, financing and alternative scenarios
  • Hospitality feasibility studies for real estate investors, architectural firms and construction companies through detailed and in-depth analyses designed to assess the viability and profitability of a project in the hospitality sector. These studies are critical to making informed decisions and ensuring the success of an investment or development project in the hospitality sector.

    • Market Analysis

    • Location assessment

    • Financial analysis

    • Assessment of guests' needs and trends

    • Identification of target customers

    • Business Plan Creation

    • Financing

    • Development of alternative scenarios

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Management of tourism projects for DMOs: coordination of accommodations, services, attractions and experiences in the area
  • Management of tourism projects related to DMOs (Destination Managenemt Organization) and diverse contexts involving accommodations, specific services, attractions and experiences in the area.

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A living room corner with a wooden table, an upholstered chair, a table lamp and a sofa with cushions, walls decorated with paintings and a cabinet with wine bottles and glasses. Conca Bella Boutique Hotel & Wine Experience.

Positioning and Concept Study

From the earliest stages of analysis, we led the transformation of the Conca Bella in Vacallo into the first Wine Hotel in Ticino.
Taking advantage of the long tradition and culture of wine and food, it was decided to renovate the hotel, from the rooms to the common spaces, while maintaining one common thread: wine.
Leveraging the hotel's network, 112k was raised with a Crowdfunding camapaign to support the financial investment.

- The First Wine Hotel Ticino

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